Joerg Ambrosius - President, Investment Services, State Street

State Street, a leading asset management company, navigates the evolving financial landscape with a focus on AI and machine learning to enhance productivity. Joerg Ambrosius, President of Investment Services, highlights the resilience of capital markets, attributing it to post-financial crisis strengthening and technological advancements. The COVID crisis prompted a shift in supply chain priorities from efficiency to resilience. AI, particularly machine learning, plays a crucial role in operations, improving efficiency through automated reconciliations. Generative AI presents future opportunities, though caution is advised in its application. Ambrosius identifies five megatrends impacting investment services: de-globalization, decarbonization, debt, digitization, and demography.